
Artwork preparation tips
Start with the right artwork & get the best results
Supplying Your Artwork – Made Easy
At Promotional Product Experts, we make sure your logo or advertising message looks amazing on every promotional item. Whether you're a business, school, not-for-profit, government organisation, or local sporting club, we’re here to help you get the best result. It’s quick, simple, and professional.
What We Need From You
To get started, please send us:
- Your logo or design in a high-quality format:
- Preferred formats:
- .ai (Adobe Illustrator)
- .eps (Encapsulated PostScript)
- .pdf (Editable vector PDF)
- These formats keep your artwork sharp and scalable. They are essential for quality decoration on branded products.
- Preferred formats:
- Let us know if you have specific brand colours? To ensure consistency and accuracy, we print using Pantone PMS colours. If your artwork includes CMYK or RGB colour references, our expert design team will match them to the closest possible PMS colour reference.
- Clear instructions if you have a preferred size or placement for your logo.

Common Mistakes to Avoid
Sending low-resolution files like JPEGs or PNGs (unless for reference only). These often blur when resized and can affect the final printed result.
- Sending low-resolution files like JPEGs or PNGs (unless for reference only). These often blur when resized and can affect the final printed result.
- Embedding logos in Word, PowerPoint, or Excel files. These are not suitable for decorating promotional items.
- Missing fonts in your artwork. If your design uses custom fonts, please outline them or include the font files.
- Unclear colour instructions. If you want specific colours, let us know upfront.
Need Help with Your Artwork?
If your artwork isn’t in the right format, don’t worry. We’ve got you covered. Our expert team can redraw most logos to make them print-ready.
- Simple logo redraw: $30
- Complex logos: quoted individually based on detail
We’ll always confirm the cost before proceeding. Our goal is to make sure your branded artwork looks sharp and professional.

Want to Use Your Own Designer?
No problem. We have templates available for most promotional products that show all decoration areas. Just let us know what you need, and we’ll send the right template so your designer can create artwork that fits perfectly.
You’re in Expert Hands
We’ve decorated millions of promotional items for clients across Australia. From uniforms to event giveaways, we’ll make sure your branding looks its best every time. When it comes to branded merchandise, we’re the experts.
Need More Info?
If you're unsure about anything or need help getting started, our friendly team of experts is here to help. Just get in touch and we’ll guide you through the process to make sure your products are decorated to the highest standa